Returns & Exchanges
We want you to be completely satisfied with your Faithfull the Brand purchase, which is why we offer a 30-day window for returns on all full-priced items. Please ensure garments are unworn, unwashed, and have all original tags and hygiene seals intact to be eligible for a refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack your items in their original packaging and attach the pre-paid shipping label provided through our portal.
Ship It Back
Drop off your parcel at the nearest authorized postal service location or schedule a pickup to begin the transit process.
Receive Your Refund
Once our warehouse team inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing